Privacy Policy

Földi Paradicsom Kft. (hereinafter referred to as the “Service Provider”) places a high priority on the protection of personal data and compliance with the law. Below, we explain how we collect, use, store, and protect personal data when you contact us or use our services.

1. Data Controller Information

Service Provider Name: Földi Paradicsom Kft,
Registered Office: 1088 Budapest, Bródy Sándor utca 14. 1/3
Company registration number: 01 09 931705
Tax ID number: 11723114-2-42
Contact email: info@icce.hu
Phone number:
Website: www.icce.hu

2. Legal basis and purpose of data processing

2.1. Legal Basis for Data Processing

The legal basis for the processing of personal data may be as follows:

• Consent:If you consent to the processing of your personal data, you may withdraw that consent at any time.
• Performance of a contract:When you enter into a contract with us, we need to process your personal data in order to fulfill our contractual obligations.
• Legal obligation:We may process data in accordance with the law, for example, to comply with tax, record-keeping, and other legal obligations.
• Legitimate interest:In certain cases, we may have a legitimate interest in processing your data, for example, for security or anti-fraud purposes, or to conduct statistical analyses.

2.2. Purpose of data processing

We process personal data for the following purposes:

• Service Provision:Providing the services you use, including online registration, purchases, and contract fulfillment.
• Customer Relations and Support:Handling your questions, requests, and complaints, and improving the quality of our services.
• Marketing and advertising:If you have given your consent, we may send you personalized offers, newsletters, and advertisements.

• Compliance with legal obligations:Processing your data to comply with legal obligations, such as invoicing, tax reporting, and statistical purposes.
• Security:Ensuring the security of our system, such as protecting against fraud.

3. Scope of personal data processed

In the course of data processing, we process the following personal data:

• Identifying information:name, date of birth, details of identification document.
• Contact information:email address, phone number, mailing address.
• Contact information:purchase history, customer service communications, complaints, and feedback.
• Financial data:billing information, credit card information, invoices.
• Contract information:orders, invoices, and contract documents.
• Data related to website usage:IP address, browsing history, cookies, devices, and navigation on our website.

4. Duration of data processing

We retain personal data for the following periods:

• Service Provision:We store the data until the service has been provided and contractual obligations have been fulfilled, for a maximum of 5 years, unless otherwise required by law.
• Legal obligation:We retain the data for up to 8 years in accordance with tax laws.
• Data processing for marketing purposes:Until you withdraw your consent, but for no longer than 5 years.
• Legitimate interest:We process the data for as long as necessary to pursue our legitimate interest.

5. Data transfer and data processing

We will only disclose personal data to third parties if it is necessary to provide our services or to comply with legal obligations. The third party may act as a data processor or a data controller.

5.1. Data Recipients

We may disclose personal data in the following cases:

• Service Providers:Data processors who assist in the provision of services (such as IT systems, logistics companies, and billing systems).
• Legal obligation:Transfer of data when required by law, such as tax or court obligations.

5.2. List of Data Processors

The data may be processed by the following data processors:

• IT service providers who assist with website operation, maintenance, and security.
• Billing systems and financial service providers.
• Marketing and newsletter systems, provided that you consent to the processing of your data for marketing purposes.

6. Your rights and how to exercise them

We grant you a number of rights in connection with the processing of your data. These rights are as follows:

• Right of access:You have the right to request information about whether we process your personal data, and if so, for what purposes, what data we process, and with whom we share it.
• Right to rectification:If you believe that the data we process is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure (right to be forgotten):You may request the erasure of your personal data if it is no longer necessary for the purposes of processing or if the processing is unlawful.
• Restriction of data processing:You may request that we temporarily suspend the processing of your personal data if you contest it or if the processing is unlawful.
• Right to data portability:You have the right to request that the data you have provided be transferred to another data controller, provided that the data processing is based on your consent or the performance of a contract.
• Right to object:You have the right to object at any time to the processing of your personal data if it is based on a legitimate interest.
• Withdrawal of consent:If the processing of your data is based on your consent, you may withdraw it at any time.

7. Data Security

We handle personal data securely and protect it from unauthorized access, destruction, alteration, and disclosure. We implement appropriate technical and organizational measures to ensure the protection of data.

8. Submit a Complaint

If you believe that your rights have been violated in connection with the processing of your personal data, you may file a complaint with your local data protection authority. In Hungary, the competent authority is theNational Authority for Data Protection and Freedom of Information (NAIH).

Contact information:
Website: www.naih.hu
Email: ugyfelszolgalat@naih.hu
Phone numbers: +36 30 683 5969, +36 30 549 6838, +36 1 391 1400

9. Amendment to the Prospectus

The Service Provider reserves the right to modify this notice at any time. Any changes will be posted on this page and will be marked with the corresponding date.