Frequently Asked Questions
When can I check in and check out?
Rooms are available from 3:00 PM on the day of arrival, and check-out is until 10:00 AM on the day of departure. Early check-in and late check-out are possible by prior arrangement, subject to availability.
Is it possible to check in early or check out late?
Early check-in and late check-out are available upon prior arrangement, subject to availability. Please let us know of your request when making your reservation or before arrival. A surcharge may apply if this service is available.
How do I make a reservation and pay?
You can make a reservation directly on our website, by email, or by phone. To finalize your reservation, the full amount of the accommodation fee must be paid in advance of your arrival. Payment details and deadlines will be provided in your booking confirmation. The tourist tax (IFA) and fees for any additional services used can be settled on-site.
What are the cancellation policies?
Cancellation policies may vary depending on the selected rate category and time of year. The specific terms and conditions are always listed in the booking confirmation.
What types of rooms are available (Mini, Standard, Superior)?
Our hotel offers three room categories. The Mini rooms provide compact, comfortable accommodations, the Standard rooms are more spacious, while the Superior rooms offer more floor space and additional amenities. What makes the Superior rooms special is that they feature two separate rooms in a two-room layout, providing our guests with even more comfort and greater privacy.
Is there a difference between twin and double bed arrangements?
Yes. A twin arrangement consists of two separate beds, while in a double arrangement, the beds are pushed together and made up as a single unit, so they can be used as a double bed. Please let us know which arrangement you prefer when making your reservation.
Is it possible to add an extra bed?
We can only provide extra beds in our Superior rooms, either in the form of a pull-out sofa or a rollaway bed. The fee for an extra bed is 12,500 HUF + tourist tax per person per night, which includes breakfast. Please let us know in advance when making your reservation if you require an extra bed.
What does the continental breakfast include?
We primarily serve breakfast buffet-style, featuring fresh baked goods, boiled eggs, hot dishes, seasonal homemade sweet and savory spreads, as well as coffee and tea. When putting together our selection, we place special emphasis on local ingredients and homemade delicacies.
If fewer than three rooms are booked at the property at any given time, breakfast is served as a personalized, table-service meal. In such cases, we ask our guests to fill out their breakfast requests with the help of our staff the night before, so that we can welcome them the next morning with a freshly prepared, custom-made breakfast.
Is half-board available?
Half-board is available during specific periods by prior arrangement. The half-board package is available at a discounted rate only at the time of booking and includes one three-course dinner per person. Beverages are not included in the package and must be ordered separately. After arrival, on-site prices apply to restaurant meals and any dinners ordered. For more information, please contact us.
Dinner is available during our restaurant's hours of operation:
- Wednesday through Saturday: 12:00 p.m.–10:00 p.m. (last order at 9:30 p.m.)
- Sunday: 12:00 p.m.–8:00 p.m. (last order at 7:30 p.m.)
- On Monday and Tuesday: Our restaurant is closed.
Are special diets available (gluten-free, lactose-free, vegetarian)?
Regarding our breakfast menu, please let us know in advance if you have any gluten-free, lactose-free, or vegetarian requirements so that we can make the necessary preparations. Gluten-free, lactose-free, and vegetarian options are always available on our dinner menu. If you have food allergies or other special dietary needs, please contact us before making a reservation.
How far is Lake Balaton?
The northern shore of Lake Balaton is just a few minutes' drive away, so our guests can easily enjoy the lake's proximity and the nearby beaches.
What hiking and biking trails are available nearby?
Monoszló and the Káli Basin offer numerous marked hiking and biking trails for those who enjoy active recreation. The area is an ideal choice for hiking, scenic excursions, and cycling adventures alike. Nearby is the Hegyestű Geological Exhibition Site, which, with its breathtaking views, is one of the most popular destinations in the area. In addition, MONOslow’s own vineyards and the surrounding vineyards offer our guests an excellent opportunity for a pleasant walk or a relaxing break in nature, while discovering the unique landscapes and wine culture of the Káli Basin.
Is there parking available?
The property has its own parking lot, which we provide free of charge to our guests. We can guarantee a parking space if you book in advance, but availability is always subject to capacity.
What attractions can be found in Monoszló and the Káli Basin?
Among the area’s most famous attractions are the picturesque villages of the Káli Basin, the Hegyestű Geological Exhibition Site, the Stone Sea, the Szentbékkállai Stone Sea, the Salföldi Farm, as well as the region’s excellent wineries and culinary destinations.
Do you accept children?
Yes, we warmly welcome families with children. Please let us know the number and ages of your children when you make your reservation.
Is a crib available?
We can provide a crib for our youngest guests upon advance request. Please note that due to the limited size of our Mini rooms, it is not possible to accommodate a crib in these room types.
Are pets allowed?
Unfortunately, we cannot accommodate pets in the guest rooms. However, we welcome well-behaved pets on a leash in our restaurant, provided they are accompanied by their owners.
Are there any wine-tasting events or tastings available?
We also offer on-site wine tastings for our guests, providing an opportunity to discover the exceptional wines of the Káli Basin. Our staff will be happy to provide information in advance or on-site regarding the availability, dates, and details of the wine tastings. At certain times, special wine-and-dining and wine-and-lifestyle themed packages are also available, making your stay in the Káli Basin even more complete. For current offers, please check the package deals listed on the booking page.
Is this accommodation suitable for celebrating an anniversary, birthday, or surprise event?
Of course. The peaceful, unique setting of our property is ideal for celebrating anniversaries, birthdays, engagements, or other memorable occasions. With advance notice, we can also assist with personalized surprises and additional services.
Do you accept SZÉP cards?
Yes, both our accommodation and our restaurant accept the SZÉP Card, so our guests can use their SZÉP Card for both services.
Is MONOslow a suitable venue for corporate events, company gatherings, or retreats?
Yes, our venue is an excellent choice for small corporate events, executive workshops, team-building activities, and corporate retreats. Upon prior arrangement, it is also possible to have exclusive use of the entire estate, allowing your programs to take place in a peaceful, private setting. For available dates and customized offers, please contact us by email or phone.
Is MONOslow ideal for a relaxing getaway for two?
Yes, MONOslow is designed primarily for those who want to recharge their batteries in a peaceful, nature-filled setting. The unique atmosphere of the Káli Basin, the panoramic views, the local cuisine, and the tranquil ambiance make it the perfect choice for a couple’s getaway, anniversaries, or romantic weekends.
Why should you choose the Káli Basin for a vacation at Lake Balaton?
The Káli Basin is one of the most unique regions of the Balaton Uplands, where natural beauty, vineyards, culinary delights, and a peaceful rural setting come together in perfect harmony. The area is ideal for those who want to enjoy the proximity of Lake Balaton away from the crowded resorts.
Is MONOslow suitable for digital relaxation and recharging?
Yes, the peaceful setting of MONOslow offers our guests the chance to escape the hustle and bustle of everyday life, slow down, and recharge while surrounded by nature. The area’s hiking trails, wineries, and scenic landscapes provide the perfect setting for relaxation.
What makes Monoszló special in the Balaton Uplands?
Monoszló is one of the most peaceful and authentic villages in the Káli Basin, where the proximity of Lake Balaton meets rural tranquility and unspoiled nature. The village is surrounded by vineyards, scenic hiking trails, and unique natural treasures, while the most popular attractions of the Balaton Uplands are also easily accessible. Monoszló is the ideal choice for those who, instead of crowded resorts, are looking for a slower-paced, truly rejuvenating getaway, surrounded by local wines, fine dining, and nature.